Knowledge base

Our Knowledge base is structured to help users find answers to common questions, solve problems, and gain insights about USSI. Think of it as a self-service library or help center, designed to empower our users to find solutions effortlessly.

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InsurancePlus Support
3 topics

USSI InsurancePlus users and administrators alike can learn more about our award-winning insurance policy administration platform as well as hints and tips regarding all of our professional insurance policy administration solutions.

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PortalsPlus Support
1 topics

USSI's PortalsPlus Secure Self-Service Portals Feature provides extensive self-service functionality available to clients, policyholders, agents, members, employers, and employees securely online over an array of devices.

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DocumentsPlus Support
2 topics

USSI's DocumentsPlus Document Management and Workflow Feature digitizes all of your important documents, letters, and reports, and automatically files them into user-defined electronic folders for online workflow processes and retrieval.

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ReportsPlus Support
1 topics

USSI's ReportsPlus Professional Reports Designer Feature gives your team access to a high-powered document creation and publishing tool, as well as the ability to create on-demand ADHOC reports using real-time data.

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User Interface / Experience
1 topics

Learn more about USSI's interface and user experience across the InsurancePlus Platform product suite. This category will help you quickly familiarize yourself with the navigation, visual cues, and overall functionality inherent to all of our software solutions.

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Software as a Service
1 topics

Learn more about USSI's Software as a Service ("SaaS") deployment model with a private-cloud approach. All of USSI's software products and platforms are available in this affordable solutions delivery option.

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Our Professional Services
1 topics

Learn more about USSI's wide array of professional service offerings ensuring that all of our clients benefit from the knowledge and experience of our seasoned and dedicated team members. Offering our professional services with all our turnkey solutions ensures a successful deployment.

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Frequently Asked Questions
4 topics

A compilation of our most frequently asked questions across all of our products and services. This knowledge base category is consistently updated by our team, users, and portal visitors, so please make sure to visit often.